Privacy policy

Who we are

Clivedale Capital Limited, with its registered office at 73 Brook Street, Mayfair, London W1K 4HX. We are the controller of personal data described in this policy.

The data we collect

Information you give us through the enquiry form, including your name, company, email address, telephone number, details of the property and the proposed facility, and any documents you upload.

Information we collect automatically, such as basic technical data about your device and how you use this website.

Information we receive from third parties in the course of due diligence, including valuers, solicitors, credit reference agencies and identity verification providers.

How we use it

To respond to your enquiry and to assess, issue and administer loans.

To carry out identity, anti-money laundering, sanctions and source of funds checks.

To meet our legal and regulatory obligations and to establish or defend legal claims.

Lawful basis

We rely on our legitimate interests in operating a lending business, on the steps necessary to enter into or perform a contract with you, and on compliance with legal obligations.

Sharing

We may share data with professional advisers, valuers, solicitors, service providers who host our systems, and regulators or law enforcement where required.

We do not sell personal data.

Retention

We keep enquiry data for as long as needed to respond and to meet our record keeping obligations. Loan records are kept for the period required by law after redemption.

Your rights

You may request access to your personal data, ask us to correct or erase it, object to or restrict processing, and request portability, subject to legal limits.

You may also complain to the Information Commissioner's Office.

Security

Enquiries and uploaded documents are stored in access controlled systems and are not publicly readable.

Contact

Questions about this policy can be sent to enquiries@clivedalecapital.com.